Here's what you need to know
Is maintenance included during the stay?
Our service is all-inclusive and provided to all our tenants—whether staying for a few days or months—and includes both ordinary and extraordinary maintenance, which is guaranteed by a team of technicians and professionals at Arsenale 1104. The only maintenance interventions excluded from your contract are those made necessary by neglect or misuse of supplies. Even in this case, our technicians will intervene directly for an additional fee that will be quantified subsequently based on the extent of the complaint.
How long does maintenance take?
The time required to resolve routine maintenance issues that are easily managed by Arsenale 1104 technicians varies depending on the urgency and extent of the complaint; in any case, it can range from a few hours to seven days. For extraordinary maintenance or maintenance requiring one or more interventions by specialized external technicians, resolution times may be longer depending on the availability of the suppliers themselves.
